FAQ
Practical answers for running your business with Ankrito.
Search or browse by topic. Answers are kept short — for Finnish law or tax questions, we link to the official guidance.
Popular questions
Can I change my accountant or accounting provider?
Yes — choosing who handles your accounting is your decision as a business owner. Your current agreement may still have its own terms, such as a notice period or other obligations, so it's worth checking it before you move. Switching providers does not remove your statutory bookkeeping, VAT or tax obligations — it only changes who carries them out for you.
Can I switch to Ankrito in the middle of my financial year?
Yes, you can switch at any point in your financial year — you do not need to wait until year-end. Ankrito continues your bookkeeping from the point you move, and the work your previous accountant already completed and filed stays as it was.
Will changing accountant cause problems with my bookkeeping or taxes?
A change of provider does not, by itself, cause VAT or tax problems — your statutory obligations continue regardless of who does your accounting, and a controlled handover is intended to keep your bookkeeping continuous. Problems are more likely when records are incomplete or a handover is rushed, which is why Ankrito reviews what you bring over before taking on ongoing work.
What do I need to send Ankrito for my accounting?
Your business receipts and purchase documents, your sales invoices and income records, and your bank statements for reconciliation. Send these through the Ankrito app as they happen — there's no need to batch them up.
Who prepares and files my VAT return?
For the periods your Ankrito subscription covers, Ankrito prepares, reviews and files your VAT return directly with the Finnish Tax Administration (Vero). You can follow your VAT status in the Ankrito app.
When do I need YEL insurance?
YEL applies once several conditions are met together, according to the Finnish Centre for Pensions: you're aged 18 or over and under the upper age limit for your birth year, you live in Finland, you work in your own business, your self-employment lasts at least four months, and your confirmed YEL income reaches the statutory annual minimum — €9,423.09 for 2026. Meeting the income figure alone is not enough; all the conditions apply together.
What does YEL income (YEL-työtulo) mean?
YEL income is your confirmed estimate of the value of your own work in the business — broadly, what it would cost to pay someone else to do that work. It's the figure your pension insurer confirms with you when you take out YEL, and it's reviewed over time as your work changes.
What should I do if I receive a letter or information request from Vero?
Don't ignore it. Read what Vero is asking for and note the deadline, then send Ankrito a copy as soon as possible if it concerns your accounting or VAT so we can help you respond in time. Ankrito cannot change or extend a Vero deadline on your behalf.
What is included in my subscription?
Normal ongoing bookkeeping with a monthly review, VAT preparation, review and filing where Ankrito handles your VAT, unlimited normal sales invoices, bank reconciliation, standard reports, supported Wolt/Uber/Bolt statement processing, and normal subscription support — with a monthly document allowance per plan (40, 50 or 150 documents; sales invoices and bank transactions are always free). Year-end work and payroll are not included; see the pricing page for their prices.
How does subscription billing work?
You choose monthly, 3-month or 12-month billing, and every period is invoiced in advance and paid by bank transfer, with a 14-day payment term. The subscription then renews automatically at your chosen frequency until you cancel.
Getting started & switching
Can I change my accountant or accounting provider?
Yes — choosing who handles your accounting is your decision as a business owner. Your current agreement may still have its own terms, such as a notice period or other obligations, so it's worth checking it before you move. Switching providers does not remove your statutory bookkeeping, VAT or tax obligations — it only changes who carries them out for you.
Can I switch to Ankrito in the middle of my financial year?
Yes, you can switch at any point in your financial year — you do not need to wait until year-end. Ankrito continues your bookkeeping from the point you move, and the work your previous accountant already completed and filed stays as it was.
Does my current accountant need to approve my move to Ankrito?
No. Changing who provides your accounting is your decision, not your current accountant's. What you may need to settle directly with them is anything specific to your own agreement — for example a notice period, outstanding fees, or getting your records back.
Will changing accountant cause problems with my bookkeeping or taxes?
A change of provider does not, by itself, cause VAT or tax problems — your statutory obligations continue regardless of who does your accounting, and a controlled handover is intended to keep your bookkeeping continuous. Problems are more likely when records are incomplete or a handover is rushed, which is why Ankrito reviews what you bring over before taking on ongoing work.
What happens to accounting already completed by my previous accountant?
Work your previous accountant already completed and filed — filed VAT returns, issued invoices, closed periods — stands as it was. Ankrito picks up your bookkeeping from the point you move rather than redoing or refiling correctly completed work.
What information is needed when moving accounting to Ankrito?
Typically your Business ID if you have one, access to or copies of your recent bookkeeping, your VAT filing history, bank account details for reconciliation, and any open invoices or unpaid bills. Ankrito will tell you exactly what's needed for your situation once you start.
How is the handover from my previous accountant handled?
With your permission, Ankrito asks your previous accountant for your material on your behalf. You only need to tell them you are moving. Your receipts, statements and books belong to your company, and when your contract with them ends they hand them over (under the usual industry terms, once their last invoice is paid). Ankrito reviews everything before taking on your ongoing bookkeeping, so nothing is lost in the move.
Can I move to Ankrito if my bookkeeping is behind or incomplete?
Yes. Ankrito reviews the state of your bookkeeping when you move. Catching up on backdated or incomplete records is historical or catch-up work, which is priced separately and always agreed with you — price included — before it starts.
Can I start with Ankrito if I have just started my business?
Yes. Ankrito works for new and established toiminimi and Oy businesses alike, and the free first month applies to any new Ankrito customer, whatever the age of the business.
Do I need a Business ID before I can start using Ankrito?
No. You can complete onboarding and start using the Ankrito app without a Business ID — it's only required at the specific points that genuinely need one, such as subscribing to an Accounting plan or issuing invoices under your business.
Accounting & VAT
What do I need to send Ankrito for my accounting?
Your business receipts and purchase documents, your sales invoices and income records, and your bank statements for reconciliation. Send these through the Ankrito app as they happen — there's no need to batch them up.
How do I send receipts and purchase documents?
Capture or upload them directly in the Ankrito app — Ankrito reads the document and turns it into accounting entries. You can also upload existing files, such as PDFs, rather than photographing paper receipts.
What should I do if a receipt or document is missing?
Send it as soon as you have it. Normal ongoing documents aren't time-pressured within your bookkeeping period, but VAT filing has a statutory deadline, so documents close to a filing period should go in promptly. If a receipt is genuinely lost, message Ankrito through the Support Inbox and we'll advise on the best way to record it correctly.
Who prepares and files my VAT return?
For the periods your Ankrito subscription covers, Ankrito prepares, reviews and files your VAT return directly with the Finnish Tax Administration (Vero). You can follow your VAT status in the Ankrito app.
How can I see how much VAT I may need to pay?
The Ankrito app shows your running VAT position for the current period, based on the documents processed so far. Treat this as a working estimate rather than a final amount until your VAT return for that period has actually been filed.
What happens if I send a receipt or invoice late?
We follow Vero's rules. If a document arrives after its VAT period has been filed, the return for that period is corrected with a correction return (oikaisuilmoitus) to Vero. Vero allows a minor error — at most €500 of tax for the period — to be corrected instead in the next VAT return due after the month the error is found. To avoid corrections, send documents before your filing period closes.
What happens if something in my accounting needs correcting?
Tell Ankrito through the Support Inbox or by email. If the entry is in a period not yet filed, it's corrected before filing; if the period is already filed, Vero's own rules for correcting a filed VAT return apply, and Ankrito will advise you on the correction.
Can Ankrito handle Wolt, Uber, Bolt and similar platform income?
Yes. Supported Wolt, Uber Taxi, Uber Eats and Bolt statements are processed as part of your subscription and included in your bookkeeping and VAT the same way as your other income.
What accounting reports can I see in Ankrito?
Standard accounting reports and your bank-reconciled transaction history, alongside your VAT status and sales invoices, all inside the Ankrito app.
Does Ankrito support both Toiminimi and Oy accounting?
Yes. Sole Entrepreneur is for a toiminimi (sole trader); Business and Business Plus are for an Oy (limited company), chosen by turnover — each plan is matched to that legal form, with ongoing bookkeeping and VAT handled in the way appropriate to it.
YEL
What is YEL?
YEL (yrittäjän eläkevakuutus) is the statutory pension insurance for self-employed people in Finland. It funds your earnings-related pension and also affects the daily allowances you can receive from sickness, parental and unemployment insurance, so your confirmed YEL income matters beyond your pension alone.
When do I need YEL insurance?
YEL applies once several conditions are met together, according to the Finnish Centre for Pensions: you're aged 18 or over and under the upper age limit for your birth year, you live in Finland, you work in your own business, your self-employment lasts at least four months, and your confirmed YEL income reaches the statutory annual minimum — €9,423.09 for 2026. Meeting the income figure alone is not enough; all the conditions apply together.
When do I have to take out YEL after starting my business?
Within six months of starting self-employment that meets the YEL conditions. Once arranged, the insurance covers you retroactively from the start of that self-employment.
What does YEL income (YEL-työtulo) mean?
YEL income is your confirmed estimate of the value of your own work in the business — broadly, what it would cost to pay someone else to do that work. It's the figure your pension insurer confirms with you when you take out YEL, and it's reviewed over time as your work changes.
Is YEL income based on my turnover, profit or salary?
No. According to the Finnish Centre for Pensions, YEL income is not your turnover, your accounting profit, or a salary you draw — it's the value of your own work contribution, and how your company performs in a given year doesn't change it on its own.
Do I need YEL if my business is only a side business?
Having a salaried job alongside your business doesn't by itself remove the YEL obligation. If your self-employment meets the YEL conditions — including the income threshold — YEL applies even when it isn't your main income.
Do I need YEL if I own an Oy?
Not automatically. For an Oy, YEL applies to an owner who works in a leading position in the company and who, alone, owns more than 30% of the shares or voting rights, or who together with family members owns more than 50%. An owner who doesn't meet both the position and the ownership criteria is typically insured as an employee instead.
How much does YEL cost?
For 2026, the YEL contribution is 24.4% of your confirmed YEL income, and the rate agreed for 2027 is also 24.4%. A newly self-employed person automatically pays 22% less on that contribution for the first 48 months of self-employment. These figures are set annually, so check the current year's rate before budgeting.
What happens if my work contribution changes?
If the value of your work in the business changes materially — it grows or shrinks — you can ask your pension insurer to review and update your confirmed YEL income. Keeping it accurate matters, since it's what your pension and the daily allowances linked to it are based on.
Can Ankrito help me understand my YEL obligations?
Ankrito can help you understand how YEL generally works and point you to the right official guidance, but the YEL insurance decision and your confirmed income are set with your chosen pension insurance provider, not with Ankrito — Ankrito is not a pension insurer.
Taxes & Vero
What taxes does a new entrepreneur usually need to think about?
Most new entrepreneurs deal with prepayment income tax (ennakkovero), VAT if the business is VAT-registered, and YEL pension contributions where YEL applies. An Oy also pays corporate income tax on its profit. Which of these apply to you depends on your legal form and situation, so it's worth checking with Vero or Ankrito early.
What is prepayment tax (ennakkovero)?
Prepayment tax is income tax you pay in advance during the year, based on an estimate of your taxable profit, instead of one large bill after your tax return. Vero calculates it from your estimate or your latest tax return and bills it in instalments through the year.
How is my prepayment tax amount determined?
For a new business, Vero sets your prepayments from the profit estimate you give when registering. After that, Vero can also use your latest filed tax return. Either way, the aim is to match your prepayments to what you'll actually owe.
What should I do if my expected business profit changes?
Request an adjustment to your prepayments in MyTax rather than simply paying less than the confirmed amount — Vero explicitly asks for a change request, and you can make one more than once a year if your estimate keeps moving. If you underpaid and the tax year has already ended, Vero also allows a voluntary additional prepayment to reduce residual tax interest.
What should I do if I receive a letter or information request from Vero?
Don't ignore it. Read what Vero is asking for and note the deadline, then send Ankrito a copy as soon as possible if it concerns your accounting or VAT so we can help you respond in time. Ankrito cannot change or extend a Vero deadline on your behalf.
Does Ankrito handle my annual tax return or year-end work?
Not as part of the ongoing subscription — it's a separate, specifically priced service: the toiminimi annual business tax return for Sole Entrepreneur customers, or the Oy year-end package (financial statements and corporate income tax return) for Business and Business Plus customers. Both are listed with their prices on the pricing page.
What tax deadlines should I pay attention to?
The deadlines that matter most depend on your VAT filing period and your financial year-end, and they're set by Vero rather than Ankrito. As one example, a business on monthly VAT filing has its VAT return and payment due on the 12th of the second month after the period — March's VAT, for instance, is due on 12 May, moving to the next business day if the 12th falls on a weekend or public holiday. Check your own exact dates with Vero or Ankrito.
Invoices, expenses & income
Can I create and send sales invoices with Ankrito?
Yes. You can create and send sales invoices directly in the Ankrito app, with no fixed cap on the number of normal sales invoices included in your subscription.
What should I do with business expenses and receipts?
Capture or upload them in the Ankrito app as they happen. Ankrito reads each document and turns it into accounting and, where applicable, VAT entries.
Can I upload an invoice or income document created somewhere else?
Yes — you can upload an invoice or income document created outside Ankrito, such as one from another system. It's recorded as uploaded income evidence rather than as an Ankrito-issued invoice, since Ankrito didn't create or send it.
Can Ankrito handle Wolt, Uber, Bolt and other platform income?
Yes, for supported Wolt, Uber Taxi, Uber Eats and Bolt statements. A platform statement is processed as uploaded income evidence, not automatically treated as an Ankrito-issued sales invoice — a payout a platform reports isn't automatically the same thing as a sale, so Ankrito works from what the statement actually shows.
What happens if Ankrito is not sure how a document should be accounted for?
Ankrito doesn't silently guess. When something can't be determined reliably from a document — the amount, the VAT treatment, what it actually is — it's held for review rather than posted straight into your accounting, so your records only ever reflect what's actually been established.
Can I see whether an Ankrito sales invoice has been sent or paid?
Yes, the Ankrito app shows the status of sales invoices you've created and sent, including whether an invoice is still open or has been paid.
Pricing & billing
How much does the Ankrito app cost?
Sole Entrepreneur (for a toiminimi) is €39 + VAT a month with up to 40 documents, Business (for an Oy up to €300,000 turnover) is €119 + VAT a month with up to 50 documents, and Business Plus (larger Oy, up to €1,000,000 turnover) is €199 + VAT a month with up to 150 documents. All are billed in advance. Paying every 3 months saves 5% and every 12 months saves 10%, and your first month is free. See the pricing page for the exact amount at each billing frequency.
What is included in my subscription?
Normal ongoing bookkeeping with a monthly review, VAT preparation, review and filing where Ankrito handles your VAT, unlimited normal sales invoices, bank reconciliation, standard reports, supported Wolt/Uber/Bolt statement processing, and normal subscription support — with a monthly document allowance per plan (40, 50 or 150 documents; sales invoices and bank transactions are always free). Year-end work and payroll are not included; see the pricing page for their prices.
Is the first month free?
Yes, for a first-time Ankrito customer, once per customer and business. It's a full month of the real service at €0, starting when Ankrito approves your subscription — if you cancel during it, you owe nothing.
How does subscription billing work?
You choose monthly, 3-month or 12-month billing, and every period is invoiced in advance and paid by bank transfer, with a 14-day payment term. The subscription then renews automatically at your chosen frequency until you cancel.
What can cost extra?
Year-end work (the toiminimi tax return or the Oy year-end package), payroll, extra documents above your plan’s monthly allowance (€0.50 or €1.00 each), historical or catch-up bookkeeping, and other work outside normal ongoing bookkeeping. Ankrito always agrees the work and its price with you before it starts — there are no surprise charges.
Where can I find the full billing and cancellation terms?
The complete rules on renewal, cancellation, refunds, late payment and changing your billing frequency are in Payment Terms — this FAQ gives you the short version, that document is the one that governs.
Ankrito app, support & your information
Where do I use the Ankrito app?
In the Ankrito mobile app — there is no separate web login for the Ankrito app. Ankrito POS, our till product, is separate and has its own sign-in at pos.ankrito.com.
Can I use Ankrito in Finnish and English?
Yes, the Ankrito app is available in both Finnish and English.
How do I get help with my accounting?
The fastest way is the Support Inbox inside the Ankrito app. You can also reach us by WhatsApp or email at support@ankrito.com, or use the contact form on this website.
What is the Ankrito Support Inbox?
It's the in-app place to message the Ankrito team about your accounting and keep the whole conversation together in one thread, rather than scattered across email and chat.
How does Ankrito protect my business and accounting information?
Ankrito applies standard technical and organisational safeguards to protect your data, described in full on the Security & Data page. We don't use unverified marketing claims like "bank-level" or "100% secure" — that page describes what's actually in place.
What happens to my accounting records if I stop using Ankrito?
Cancelling your subscription does not delete your accounting records. Ankrito hands your accounting material over to you, or to the accountant you name, within 14 days of your request and free of charge, and never holds it back because of an unpaid invoice. Finnish accounting and tax law also requires certain bookkeeping material to be kept for set periods, so that material is retained as the law requires.
Can I delete my Ankrito account?
Yes, from inside the app, or using the online account deletion request form if you can't access the app. Deleting your account removes your personal profile data, but it does not delete the accounting, VAT and bank records Finnish accounting law requires Ankrito to keep: the Accounting Act sets different minimum retention periods for different material — generally at least 6 years for vouchers and other accounting material, and at least 10 years for core records such as the financial statements and the accounting books themselves. See Account Deletion and the Privacy Policy for the details.
